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I'VE never thought of myself as particularly distractable, but today
the evidence seems to suggest otherwise. While wondering how to start
this article I have: 1) opened an email alert telling me I have spam;
2) stared at a colleague's new haircut; and 3) watched a cloud shaped
like a cow turn into a sad face, and wondered if it meant anything.
Getting down to work is proving to be rather a struggle.
Wandering
attention is an occupational hazard for the average office worker;
research suggests that interruptions can take up to 2 hours out of the
working day (New Scientist, 28 June 2006, p 46).
Of the many things that disrupt our flow, visual distractions, like
email notifications, flashing telephone message lights or people
walking past the window, are among the most difficult to ignore.
I'VE never thought of myself as particularly distractable, but today
the evidence seems to suggest otherwise. While wondering how to start
this article I have: 1) opened an email alert telling me I have spam;
2) stared at a colleague's new haircut; and 3) watched a cloud shaped
like a cow turn into a sad face, and wondered if it meant anything.
Getting down to work is proving to be rather a struggle.
Wandering
attention is an occupational hazard for the average office worker;
research suggests that interruptions can take up to 2 hours out of the
working day (New Scientist, 28 June 2006, p 46).
Of the many things that disrupt our flow, visual distractions, like
email notifications, flashing telephone message lights or people
walking past the window, are among the most difficult to ignore. In the
office these kinds of distractions are annoying, but for pilots, air
traffic controllers and truck drivers - occupations where there are
many visual distractions - they can be downright dangerous. A study of
drivers by the US National Highway Traffic Safety Administration last
year showed that glancing away from the road for more than 2 seconds doubles the risk of a crash or near-miss.
Clearly
some people are better at concentrating through these kinds of
distractions than others, but until recently there was no easy way to
quantify someone's visual distractability, or to reliably compare
different people, and so no way to tell whether someone would make an
excellent air traffic controller, or would be better suited to another
role. Thanks to a simple computer test devised by psychologist Nilli
Lavie and her colleagues at University College London (UCL) that has
all changed. Using their test it is, for the first time, possible to
obtain an objective measure of an individual's ability to concentrate
in the face of a visual distraction. Surprisingly, it also suggests
that the way to keep people's minds on the job could be to make
workstations more visually challenging, not simpler.
If
eye-catching distractions sometimes seem impossible to ignore, that's
probably because they are. Psychologist Jan Theeuwes at the Free
University in Amsterdam tracked people's eye movements during
experiments in which they were asked to concentrate on one coloured
shape while ignoring shapes of other colours. No matter how hard they
tried, people couldn't stop their eyes from wandering to the shape they
were trying to ignore, Theeuwes found (Psychological Science, vol 9, p 379). "It seems automatic," he says. "The visual system takes over and selects things for us that we're not even looking for."
The
distraction needn't be right in front of you: it could be a lurid
advertisement at the roadside or a fly hovering around you that grabs
your attention. "You don't have voluntary control - you can't say
'stop' to a distracter," Lavie says. "If you wish to ignore something,
that doesn't mean that you will succeed."
Before
Lavie's test came along, most researchers investigating distractability
used the cognitive failures questionnaire (CFQ), developed by
University of Oxford psychologist Donald Broadbent in 1982. It asks
people to describe how often they get distracted in particular
situations, from failing to notice road signs to forgetting to lock
their front door. In various studies since then, people with high
scores on the questionnaire have been found to suffer fallout from
their distractability, ranging from absent-minded injuries to
forgetting to save computer files.
As
a method of measuring distractability, however, the CFQ has some
serious limitations: it relies on people self-reporting their
absent-mindedness, which may be unreliable and, more importantly, it is
unable to separate distractability from other factors like
forgetfulness or poor organisational skills. It also gets us no closer
to working out why some people are better at concentrating than others.
Lavie's
test gets round these problems. The test takes the form of a simple
computer game in which volunteers are asked to concentrate on letters
flashing up in a particular area on the screen, and to press one key if
they see an N and another if they see an X (see Diagram).
Outside this area, other letters pop up as distractions. It measures
how much these distractions increase the time it takes to press the
correct button and the number of mistakes people make. At the end of
the test the program generates an "index of distractability", which
corresponds to a measure of a person's powers of concentration.
Forced errors
I
give it a go. It's easy at first, but soon irrelevant letters start
popping up in my peripheral vision, slowing me down and forcing me to
make errors. In her experiments, Lavie found that while distractions
slowed everybody's reaction time, some people slowed by nearly twice as
much as others (Psychological Science, vol 18, p 377).
Some people don't even notice that they have made mistakes, and walk
away from the test thinking they have performed well, Lavie says.
When
the going gets tough, however, something surprising happens: the
difference between the poor concentrators and good concentrators
disappears. During more visually intensive tasks, when the area of
screen to focus on is more cluttered with letters, most people are able
to ignore the distractions.
This
suggests there could be a way to trick the brain into paying attention
by tapping into the way it focuses its attention. The fact is that even
the most inattentive people aren't total slaves to distraction. Being
able to focus on the important aspects of the world around us is
crucial to nearly everything we do, be it driving a car, watching
television, or just walking down the street. Without some kind of
underlying sorting mechanism, the world would be a surge of information
with no way for us to prioritise the important stuff.
“There could be a way to trick the brain into paying attention ”
Until
recently, psychologists disagreed on how the brain deals with this
problem. One camp reckoned that the act of concentration induces your
brain to become blinkered to irrelevant distractions, so it won't
process them at all. Imagine concentrating on driving: you watch for
road signs and hazards while tracking the bend of the road and the car
in front. These researchers argued that while doing these tasks your
brain is less likely to take note of a billboard at the roadside.
The
other camp thought that the minute we open our eyes we perceive
everything, and that the brain sorts through what's important after
this information has been collected. So back in the driving seat, your
brain's visual system would perceive the billboard but would prioritise
the information about the upcoming bend in the road.
In
1997 Lavie did a series of experiments which, she says, showed that
both camps were wrong. Concentrating in itself is not enough to screen
out distractions. Moreover, there is an upper limit to what our eyes
can perceive - it can't take in everything at once.
In
one of these experiments, she asked people to complete quick-fire
word-based tasks on a computer screen while distracting them (Science, vol 278, p 1616).
The person's goal was either to decide whether words appearing on a
computer screen were upper or lower case, or the trickier task of
counting each word's syllables. On the screen's periphery, a simulation
of a moving starfield gave the sensation of moving forward or backward
through space - a distraction which Lavie asked people to ignore. Using
functional MRI, she monitored activity in a part of the brain called
V5, in the visual cortex, which becomes active when we experience such
sensations of movement.
The
results were surprising. During the simple word puzzles, V5 was active
despite people consciously attempting to ignore the starfield. There
goes one side of the attention debate: it would appear that you can't
always filter out distractions simply by concentrating. But that wasn't
the whole story. The brain imaging also showed that when the word task
became harder - for instance, syllable-counting rather than identifying
the letter's case - the V5 region became less active. People had become
more successful at ignoring the starfield.
So
what was going on during the harder puzzle? We have a limited capacity
for absorbing visual information, says Lavie. "We're not machines. We
can't perceive everything." So when a more visually intensive task -
such as processing the starfield as well as the word - "loads" the
brain's attention, we become increasingly blind to distractions, and
our performance on the task will improve: reaction times get faster,
and error rates drop. That means that the harder you are forced to
concentrate, the less likely you are to be distracted.
The
part of the brain in charge of controlling whether we accept or ignore
distractions is a region called the parietal cortex. It sits close to
the visual cortex, which feeds it information from the eyes for
distribution to other parts of the brain. Many studies have shown that
the parietal cortex is crucial to concentration. For example, people with lesions in the parietal cortex are known to be less able to concentrate on a task than those with undamaged brains.
"Some people equate it to a switchboard," says Lavie. And according to
her theory, even when the parietal cortex is healthy, if too many calls
come in to it, the switchboard jams and can't accept any new
information, however distracting.
Loading
the brain to render it blind to distractions is a strategy that has
been repeated in various other experiments, and the concept has been
widely accepted, says John Duncan, an attention researcher at the
University of Cambridge. However, he points out that in the real world
the act of focusing our attention is much more complex than
demonstrated in Lavie's experiments, which test only visual perception.
For example, as you read this article, you might also be trying to
screen out the sound of somebody talking nearby, or ignoring "internal"
distractions such as stress or hunger, both of which involve different
areas of the brain from those in play when we are distracted visually.
"There isn't a general ability to keep attention on track," says Duncan.
Nonetheless,
Lavie's findings could have practical benefits for anyone who is...
well, boring. For example, someone giving a presentation might be able
to reduce the impact of distractions elsewhere in the room, not by
making their slides clear and easy to read, but by perhaps adding a
textured background or moving images.
Lavie
and her UCL colleague Sophie Forster are also investigating whether
schoolchildren's books and educational materials could be designed to
hold attention better. Her theory would suggest that feeding simple
tasks to easily distracted kids is the worst thing you can do. "You
should think about making educational materials more perceptually
engaging. We're trying different colours, patterns and backgrounds,"
says Lavie. She admits that it's a long shot, and other researchers
agree. "Of course if it happened it would be a spectacular result, but
I wouldn't invest a large sum in betting on it working," says Duncan.
Back
in the lab at UCL, Lavie is scribbling the results of my
distractability test on a piece of paper. My score was disappointingly
average, but Lavie says it isn't necessarily something I should worry
about. Phew. For one minute there, I thought my ability as a writer
might suf
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